- Offering Constructive Feedback
- Consider the content:
- Limit the criticism to one topic
- Make sure the criticism is accurate
- Define the problem clearly
- Show how your criticism can benefit the recipient
- Consider the sender:
- Choose the most credible critic
- Make sure the criticism is appropriate to the critic's role
- Consider the relational climate
- Deliver remarks as part of a positive relationship
- Accept partial responsibility for the problem
- Accompany your criticism with an offer to help
- Consider the delivery
- Deliver criticism in a face-saving manner
- Avoide sounding and looking judgmental
- Responding to Criticism
- Seek more information
- Ask for examples or clarification
- Guess about details of the criticism
- Paraphrase the critic
- Ask what the critic wants
- Agree with the criticism
- Agree with the facts
- Agree with the critics right to his or her own perception
- Emphasize areas of common ground
- Work for a cooperative solution
- Ask for the chance to state your point of view
- Focus on a solution, not on finding fault
About YourVietbooks.com
YourVietBooks is a collection of books on Vietnam for Readers who are interested in Vietnam's History, Culture, Language, Economy, or Business. Most titles are in English, but some are only available in French or Vietnamese. We can provide interested parties an accurate translation of some parts of the books for your research purposes. Translations are done by YourVietnamExpert's qualified and experienced translators. contact@yourvietnamexpert.com
